At Active Migration we have helped many people around the world settle down and call Australia home. We think we're pretty good at it, but don't just take our word for it. Here's what a selection of our clients think of the service they received from Active Migration Australia when they chose to migrate to Australia.
I just want to say a huge heartfelt thank you to Iovana, Scott and all the team at AMA in processing my visa. Not only did you ensure that the process was as stress-free as possible, you have also dealt with my endless questions and requests for updates in a smiley and professional manner. Being faced with the prospect of havinf to leave the country with just a few days' notice (due to an oversight when moving from one visa to the next) was a sickening and emotional reality check. One I'm sure you deal with every day, but in my head I had already started packing my bags and was returning back to Blighty. So, having Iovana and Scott reassure me that everything was going to be ok and helping me with processing the new visa in such a tight turnaround time is a testament to AMA's level of customer sevice and was a huge weight off my shoulders.. 6 months later and I cannot stop smiling that my Permenant Residency has come through so quickly! you have a wealth of experience, expertise and customer service within your team - everyone that I spoke to became quickly familiar with my case and was equipped to reply promptly; even going above and beyond work hours by calling to congratulate me on a successful visa on a day off! I would highly recommend you to anyone looking at their visa options and assistance with their application. Using a qualified migration agent is certainly more worthwhile than attempting to fumble through the complexities of an application process alone.
The AMA team do such an amazing job, but again I want to thank you both Iovana and Scott for handling my case from start to finish. I'll be in touch in 12 months' time so we can look at citizenship!!!
- Lisa Berjer
"I just want to say thank you for all of you help with this process to make sure that my visa has been granted. I would like to thank all staff that have been part of this process! "
"I am so happy with the customer service that you have provided. Just a quick note to say “Thank you” so much for everything you have helped me with in getting my PR! I am over the moon and cannot believe how fast it came through. You have been great."
- Danielle Doherty
"Thanks for all your assistance in getting Naveed’s Visa through a bit quicker than we expected. Your help (and Scott’s advice) dealing with the paperwork and peculiarities of this case is really appreciated. We will keep in touch and will call for assistance in any future migration issues."
- Ian Wardrope - Human Resources Manager at www.picfresh.com.au
"Thank you Active Immigration - you made the entire process of applying for business sponsorship and sponsoring our new staff member so smooth. We were very impressed with the good communication, expedience and professionalism of your services and will definitely be recommending you."
- Natascha - Zephyr Mediterranean Cuisine
"We are totally delighted and relieved it has come through. Thank you so much for all your help, we couldn't have got it without you and your teams help. We really appreciate all the effort you put in to help us and it was successful :). Many thanks again,"
- Paul and Dominique
“It was really a great pleasure dealing with Active Migration for my permanent visa application. First of all we would like to express very big thanks for your hard work which made our great start to new year 2014 in Australia with family. We find all the staff very helpful, hardworking, quick responding, and problem solving. So we would like to say those who wanted to go with Active Migration, just let them handle your case and stay stress free. We deeply appreciate their professionalism. We have already started recommending Active Migration to our relatives and friends. If you want good migration advice then Active Migration is the best place to go. Once again thank you very much for your professional work.”
- Adhikari family
"First and foremost I’m deeply grateful to the services of AMA (especially Andrew). It has been a long and arduous process as I was applying for an RSMS visa (187 visa), however, each time I had thought of giving up on continuing my application, Andrew always encouraged me to keep going. There were many stumbling blocks along the way and each time Andrew was always there to help my application thorough. And as I was sitting at my workplace, I get a call from Andrew to tell me I’ve been granted permanent residency. It has definitely been the best news I’ve heard in a long time and for this I can’t thank him enough! I have already started recommending AMA to all my friends who are interested in applying for permanent residency as I don’t think I’ve ever met agents who are extremely professional and dedicated to their work as these guys are!! Thank you all again for everything you have done for me :)."
- Joshi Vivek
" I just want to thank you and your team so much for all your help very much appreciated. We are so happy and look forward to great years in Perth :). I will definitely be recommending Active Migration to all my friends. Great work. Thanks so much again great start to 2014 :)))))"
- Laura and Connel
"We are very happy to say that the Service of AMA is very good, I have been contacted so many agents before but I am proud to say that AMA is number 1. The way of presentation and providing information is good. Denise has done good job. She replied our calls and emails quickly. That's why I will recommended to my other friends GO FOR AMA. (Thank you whole staff of AMA!)"
- Yogita, Jignesh and Shaan
"Hi Iovana, thanks a lot for everything. Thanks to Scott. You guys ROCK!!!!! I have already recommended you to a lot of people and will keep on doing it because I think that you are the most genuine team in Australia. Thanks again to all of you :-)"
From Mauritius to Mackay – Scott & his team turned a Bumpy Road into Smooth Sailing
"We already had a migration lawyer who helped us with a 1st PR application, it was rejected. Even if I have Massive Experience, working in 5 different countries at top management level; even if I have a very strong sponsor; my 1st try at PR was a rocky road. This is when I went asking around for a Lawyer that could handle a “Tough Bone” – My first contact with Scott was over the phone. He asked me about my earlier application – he wanted to see the details of the application & the Refusal letter from the Dept. of Immigration.
After he went through the Docs, he outlined a few items that caused my 1st application to go wrong. But the best part is that he took the time to go through the weaknesses of my case & he explained how he could significantly increase my chances of obtaining a PR. I agreed with his strategy, took his advice and we went for a “Decision Ready” application. This means: - Drastically reducing the risks of having my application refused.
We have never met with Scott. And we still have not met. The long Hours of Flight & the Time Difference did not matter. Scott & his team (Charlotte & Iovana) handled everything over the phone, E mails & through the Post.
If I had to take that road again – I will go with Scott & his team – They got us our PR – Where another lawyer failed."
- Vasili, Sonia & Kyomi Coopamah
"A big thank you to you and all the staff at Active for helping us keep our Italian mates.
This has been a great experience for me personally and I’m sure a life changing one for Diego and Rico."
- Dustin Winzer, Contracts Administrator, Dependable Steel Fixing
"We would very much like to thank Doulene and the AMA team with help to our application Prospective marriage visa subclass 300. They were persistent and thoroughly informative in every way possible. They had made our concerns and stresses with the application disappear by taking us step by step through the process and breaking down each segment of paper work into an easier approach.
We shall definitely be using their services again in the future. We highly recommend their services to anyone.
- Joshua Summers & Andina (Dee) Dolman
"I am pleased to inform you I had a good flight and am now nearly over the jet lag and settling in to life in Perth. I can not begin to thank you for everything you have done towards helping me obtain my visa. All your hard work and perseverance has paid off and you are a huge credit to Active Migration. I can not recommend you highly enough and will do so at every opportunity I can. Thank you once again, I am so grateful and always will be, you have made a dream come true.
Thank you, thank you, thank you"
"I just want to say thank you to you both for all your help and not to mention lots of work to get Niall Mann’s 187 visa approved. Thank you for being patient and dealing with all my questions. I really appreciate it! It’s always a good experience dealing with Active Migration.
I’ll no doubt need your assistance again in the not too distant future."
- Latoya Palmer, HR Manager
"Hi Andrew, I won't be able to reach the office on time to meet I'm working a bit far today but I'll come next week. I don't know where to start I'm so happy, this means the world to me. Thanks so much for your hard work that you put into my application. My family and I will always be greatfull to you."
- Andy Chinasamy
"It was a great pleasure dealing with Active Migration for my permanent residency application and all their professional and experienced staff. In my case they have managed to tackle and solve the problems that I had in my application and provided fascinating solutions with great outcomes.
Those who are considering Active Migration as their migration agent, I would say 'go ahead with your eyes closed !"
- Burtay Naldoken
"Thank you very much for all the support you have given to my student Rafael. I definitely will recommend my students to you. Rafael's case was quite complicate and certainly his application had a quick response and success because he had a migration agent help him.
I thank you very much for your assistance and professionalism."
- Renata Iraha – Educational Counsellor at Australian Centre Student Services.
"What fantastic news.
Thank you so much for your help.
If it wasn't for you and Active Migration we would have been going back to Britain, I am sure of that.
So once again thank you so very much."
- The Graham Family
"First of all, I don't know how I thank you enough for helping me to get visa. It's been a long journey and it finally has come to its end. Lots of pressure off now :).
Thank you very much for your supporting and solving so many problems. Without you I would've never been able to make it out. I am so happy with successful visa approval. Until I get residency visa, will contact you again."
- Minjae Ahn
"I just want to thank you all again for everything you have done for us. Words could never explain how grateful we are. From the moment I saw your advertisement in the paper and spoke to Scott, you all put my mind at ease! Andrew broke it all down into the options I had and put up with the endless barrage of emails questioning everything. Everybody at Active Migration has such a wonderful professional yet approachable nature, that makes you feel as if you are their only client.
I highly commend you on all aspects of the service you provided and would not hesitate to recommend you to anybody. Many Many thanks again, and I wish Active Migration every success in the future."
- Lauren Steen
"When we wanted to come to start a new life in Australia we contacted so many Companies and Lawyers to help us. AMA was by far the best and helped us along the difficult path of accumulating all the documents and support info that Immigration required and more...
They responded quickly when we needed help and gave us the support that the family needed. We received our visas and came to Australia!
They were so good, we used them a second time some years later for the rest of the family and again - 100% satisfaction and success - just as good as the first time.
My family and I would recommend them to anyone - without hesitation."
- Richard Lake
"I have recently applied for a visa 190 which got granted in less than 3 weeks and it was just a simply the best idea ever to apply for my Permanent Residency by opting for Active Migration. Throughout the whole process from the start till the end, my agents (Klara Lund and Andrew McAuley) were constantly in touch with all my queries. The entire process was outlined to me from the start and it was very detailed to allow me to plan financially and understand the process and all the deadlines to be met. Even if I have the most basic query ever, I was always given an answer promptly. My application was handled with much of professionalism and this built my confidence throughout the whole process. Like everyone else, it is an investment to apply for a permanent residency, yet I would totally recommend anyone to go for it as it is worthwhile and mainly when your application is handled with so much of attention and involvement from the team. I was always aware of where the status of my application was at and also my documents were sent through a registered post by Active Migration Australia which proves the commitment from active migration to each applicant.
I have recommended a lot of my friends to go for it as it was the best option to go through professionals in this field rather than doing all by myself mainly when I am working and would not had produce such a quality work.
I cannot thank Klara Lund and Andrew McAuley enough for all what they have done for my application. Klara's phone call on the 31st May 2013 was the best news that I have got from a long time and it was the result of the teams's hard work. I appreciate every single effort put in my application again. Thanks again Klara , Andrew and Scott."
- Veena Ersapah
"Hello AMA Team,
This is an awesome news! I would like to acknowledge your professional assistance in obtaining the visa for me and my family. Also, thank you for displaying my future possibilities leading to permanent residency in Australia. In the case of a permanent residency application, I will not hesitate to contact you to guide me through the process."
"Hi Doulene, I just want to say thank you to yourself and Scott for the work that was put into my families visa application, the process that had to be followed and the way your team has moved forward to get lodgement is a true testament to the skill and professionalism by which your company conducts its business."
"We have just been granted permanent residency visas having used Active Migration as our agent. We would certainly recommend Doulene and her company to anyone wanting to use an agent. They are thorough, reliable, conscientious, always replying to E-mails and phone calls promptly and efficient in sorting any queries or problems out. Doulene travels to the UK periodically and having met several times we felt immediately that she was knowledgeable and trustworthy. Having heard so many horror stories about some agents, we can honestly recommend using Active Migration to make the whole process as stress free as possible."
- Jane & Andy
"I am writing to say thank you for all your help with my permanent visa. I started the process myself and this took a lot of my time and my TRA application was refused. You got TRA through and this was all carried out so much faster. It has been such a pleasure dealing with you as you were able to advise me on how to rectify the TRA assessment, get me through the visa process and therefore gain my permanent residency. I am now looking forward to starting my new life in Perth and hope that we can meet up for drinks and dinner once I arrive. Once again thanks for all your help and support with outstanding knowledge and assistance it really has been a pleasure."
"We thought Active Migration provided an excellent service. We were dealt with by the same agent (Doulene) from start to finish, rather than having several agents involved. It was nice to have a one to one service. Before we had a migration agent it was hard to find out the correct information from the internet as there are so many websites. And even when you are on the government website it's hard to find what is relevant to you. Active Migration took away all the hassle. They sent us all the information and forms that we needed. If we had any problems are emails were answered within 48 hours. We would like to say thank you for all your hard work and that we would recommend you."
- Gary & Denise
"We all just wanted to say another great big thank you for all the work you've put in on our case. We've had ups and downs and almost thought we might have to give up on a couple of occasions. However, with your fantastic support, experience and backup, we've gone through the entire process and now have our visas. It's been great to have somebody in Oz with the local contacts and firsthand experience of the system. We'll be there in the New Year to start our new lives and you've made it all possible, thank you."
- Paul, Tracy & Family
"We are writing to thank you very much for all your help, support and encouragement during our recent application for permanent residence in Australia. Had it not been for you we would have given up. You kept us informed when any paperwork was required and not only that, showed us how to complete all the forms correctly. We were extremely excited when you rang and told us we had been granted the visas. It is thank to you that we shall spend our retirement years content in the knowledge we shall have precious time with our family in Perth."
- John & Ruth
"Just a short note to thank you for the help you gave us during our application for migration to Australia. You really made what was potentially a very difficult task easy. We really did appreciate the clear and concise advice you gave us throughout the process and also how you helped ease our concerns, no matter how minor and trivial they now seem. From our initial meeting at your seminar in Manchester, via the skills assessment through to lodging our visa application, you have been there for us, every step of the way. We cannot believe how quickly it has taken us to get our visa and cannot wait to start our new life down under. We would have no hesitation in recommending you to anyone requiring the services of a Migration Agent for Australia."
- Mike, Nicola & Family
"We wanted to say that we found your help and advice invaluable when we were considering our migration. We had been advised by a couple of other companies that either our situation was impossible or we would only be able to migrate on a business visa with all the restrictions and extra costs that that would have involved. When we spoke to you everything became possible! Throughout our application you were always available to give advice and encouragement and you explained everything very simply and clearly so we did not have to worry. We wouldn't hesitate to recommend you to anyone who wishes to use the services of a migration agent and we would like to thank you very much for all your efforts on our behalf which resulted in a successful visa application."
- Alex & Moira
"Doulene, the word thank you seems so inadequate as we try to convey to you how we feel about the extraordinary personal service we've received from you and how your dedication and efforts have ultimately given us our life back. From across the world your communication with us was strong and steady, the necessary documentation flowing freely and consistently and advice both open and honest. We strongly believe that you and your team went above and beyond any in your specialized field, and your service takes second to none! We quite readily recommend you and your team to anyone and everyone in need of any migration assistance or advice and find solace in knowing that there are people like you and your team out there who are committed to helping families like us! Thank you, thank you, thank you Doulene you will always have a special place in our hearts!"
- Brian, Bev & family
" Dear Scott and Iovana, thank you so much for your service and assistance during the visa process. Your help and support has been much appreciated. We will not hesitate to contact you again in the future if we will ever need to do other visa applications. Keep up the good work guys. All the best."
- Linda & Alessio.
"To AMA, Doulene, Scott and Iovana. I cannot thank you enough for all the support you have given me for almost 4 years now. Since the time I was still in Dubai, you have gone out of your way to help me out, submitting my CV to potential employers, your consistent and unfailing communication and advice on which way to move forward. Not to mention your honesty on what we were going to face head-on with my application. Certainly, these are real testaments of your integrity and real intent to help people like me, to better their lives and to open the opportunity to live and work in Australia along with their family. With this recent success (on my 187 visa application), I am extremely happy, but also saddened knowing we have reached the end of the road of this endeavour. I wish AMA more success and would certanly recommend AMA to anyone who needs your assistance. I will keep in touch."
- Rudyard Reyes